FAQ
1. Do you deliver outside the Pakistan?
No, we currently ship only within the Pakistan.
2. How long does delivery take?
Delivery usually takes 5–15 business days depending on the product and location within the Pakistan.
3. Can I return or exchange a product?
Yes, you can request a return or exchange within 14 days of receiving your order, but only if the product is broken or damaged at the time of delivery.
4. What if I receive a damaged item?
If your order arrives damaged, please contact us immediately with pictures of the product. We’ll arrange a replacement or refund according to our return policy.
5. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number to follow your delivery progress.
6. How do I contact customer support?
You can reach us at:
- Email: info@lustraducts.store
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WhatsApp: +923096846808